Refund Policy
Due to the custom nature of our products, returns are not accepted. However, we are human & if a mistake is made with your order, we will absolutely correct it.
We want your Hello Holly purchase to exceed your expectations!
Shipping & Delivery
The risk of loss and title for all merchandise ordered on this website pass to you when the merchandise is delivered to the shipping carrier.
INTERNATIONAL
Customs and import duties may be applied to International orders when the shipment reaches its destination.
Such charges are the responsibility of the recipient of your order and vary from country to country. Contact your local customs office for details.
Shipping laws are different in each country. It is your responsibility to check with your customs office to verify whether the country to which you are shipping permits the shipment of your products.
Hello Holly LLC is not responsible for any direct, indirect, punitive, or consequential damages that arise from improper international shipping practices.
Sales Tax
How do I care for my new jewelry?
Avoid lotions & perfumes directly on your jewelry, & store away from moisture & humidity when not wearing.
Do not use chemical jewelry cleaners, as they damage some metals & remove the darkening agents used when stamping.
All metals can be cleaned with a jewelry polishing cloth as needed.
Our metals have a brushed finish & can be buffed with fine steel wool if they become scratched.
Dark metals can react with your body chemistry & darken the skin or turn it a greenish color. This is a natural chemical reaction of our skin with the properties of the pure metals.
Our genuine leather cuffs are coated with a protective acrylic leather sealer, making them water resistant, but not waterproof.
Leather conditioner safe for acrylic paint may be used on our painted & stained cuffs.
Leather items become softer & more flexible as they’re worn over time.
How do I know what size to order?
S/M adjusts from 6.75″ to 7.5″
M/L adjusts from 7.5″ to 8.25″
L/XL adjusts from 8.25” to 9″
If you’re unsure of your size or ordering for a gift, we recommend size M/L since it fits most adult sized wrists.
TIP: if you don’t have a flexible measuring tape, use a piece of string or strip of paper. Cut it to your wrist size, then measure with a ruler or tape measure.
What is your processing time?
If you purchase a custom item that requires special materials, please be aware that production time is typically an additional 7-10 business days.
If you have a special occasion or deadline you need your order by, please
Do you offer wholesale pricing?
Our minimum order for wholesale pricing is 10 cuffs.
We do not allow our wholesale customers to sell our items as their own creations.
Our pieces are labeled as Hello Holly & special orders/custom requests must be made directly by the customer through our Etsy shop.
We only allow Hello Holly to be resold in physical store locations.
We do not allow vendors to sell our products online; including Facebook, Instagram, Etsy, Handmade at Amazon, personal websites or any online selling platform.
Infants & Toddlers
Allergy Alert!
Copyright Notice
All content appearing on this Web site is the property of Hello Holly LLC. Copyright © 2014-2020 Hello Holly LLC. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2014-2020 Hello Holly LLC. All rights reserved.
Trademarks
All brand, product, service, and process names appearing on this Web site are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by Hello Holly LLC. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of Hello Holly LLC or any third party, except as expressly granted herein.
Legal Notice
All notices from Hello Holly LLC to You may be posted on our Web site and will be deemed delivered within thirty (30) days after posting. Notices from You to Hello Holly LLC shall be made either by regular mail, sent to the address we provide on our Web site, or first class mail to our address at: PO Box 1422, Venice FL 34284. Delivery shall be deemed to have been made by You to Hello Holly LLC five (5) days after the date sent.
Terms of Use
Warranties
VOID WHERE PROHIBITED
Privacy Policy
Legal Stuff
All materials, designs, content & verbiage contained within HelloHollyShop listings, products, & materials are the intellectual property of Hello Holly LLC & may not be copied, reproduced, imitated, distributed, or displayed without Hello Holly LLC’s express written permission.